Service you can rely on
From installation and training to scheduled safety inspections and fast repairs. So you can focus on your patients.
Remote support
We can help you remotely
Download TeamViewer set up for Castor customers. With your permission, our technician connects to your computer and helps you right on the screen.
- 1Download and run TeamViewer
- 2Call us or email servis@castor.cz
- 3Tell the technician the ID and password shown
Download TeamViewer
TeamViewer QuickSupport · set up for Castor
- Installation of new devices including user training
- Warranty and post-warranty repairs
- Periodic safety inspections (BTK)
- Spare-part replacement
- Device calibration
- Remote diagnostics
- Advice by phone or in person
Two years of free service
For new devices you pay only the engineer's travel for the first two years. Scheduled safety inspections, remote support and manufacturer-trained engineers.
Application and service team
Ing. Jan BrňákManaging Director, Application and Service Specialist
+420 734 853 607jan.brnak@castor.cz
